Homeowner reviews you can trust
Reviews help Ontario homeowners choose the right pro. Here is how we collect them, what we check and how to use reviews when comparing quotes.
Our review principles
Real jobs only
Reviews are tied to an actual quote request and a completed job.
Attributed to a named provider
Every review belongs to the specific business that did the work.
No paid placement
Providers cannot buy, hide or reorder reviews.
Balanced feedback
Positive and critical reviews are both published if they follow our rules.
Right of reply
Providers can respond publicly once, professionally.
Privacy first
We never publish your address, phone or email.
How to read contractor reviews
Look for patterns rather than single comments. Repeated mentions of clear quotes, clean job sites and on-time arrival are strong signals. One critical review with a thoughtful provider reply can be more reassuring than a page of five-star ratings with no detail.
- Check how recent the reviews are
- Look for reviews of jobs similar to yours
- Read how the provider handled problems
- Compare reviews with the written quote you received
Leave a review after your job
After your project is complete you will receive a short request to rate your provider on quality, communication, price and timeliness. It takes two minutes and helps your neighbours hire with confidence.
Ready to compare pros?
Request free quotes from local providers, compare them side by side, and hire the one that fits your job and budget.
Frequently asked questions
- Who can leave a review?
- Only homeowners who requested a quote through ProsFix and hired the provider can leave a review of that job.
- Do you remove negative reviews?
- No. We only remove reviews that break our rules — for example abusive language, personal information or content unrelated to the job.
- Can providers pay to improve their reviews?
- No. Reviews cannot be bought, edited or reordered by providers.
- How do I report a problem with a provider?
- Contact us at info@prosfix.ca or call (833) 659-7592 with your request details and we will follow up.
Ready to get matched with a pro?
Tell us what you need and where you are. We will help connect you with service professionals who cover your area.